Contact Us

We're here to help! Whether you have a question about your order, need product advice, or just want to say hi — we'd love to hear from you.

Get in Touch

Email: pawsome.shopco@gmail.com

We respond to all emails within 1-2 business days, Monday through Friday.

Order Support

If you're reaching out about an existing order, please include your order number and email address used at checkout so we can help you faster.

Common Questions

Before reaching out, you might find your answer in our:

• Shipping Policy — delivery times, tracking, and international orders
• Refund Policy — returns, exchanges, and damaged items
• Privacy Policy — how we handle your data

We're a small team of pet lovers and we genuinely care about making sure your experience with Pawsome Shop is a great one. Thank you for supporting us!